Get in Touch
We’re here to help you with your orders, queries, and support.
Contact Us
Call us: +91 9881 324 445
Email: orders@printvint.com
Opening Hours
Mon – Sat: 10:00 AM – 7:00 PM
Sunday: Closed
Our Office
A303, Skyi Star Town 4
Bhukum, Pune - 412115
Frequently Asked Questions
How do I place an order?
You can place an order directly on our website by selecting the product, uploading your design, and completing the payment.
Can I place an order offline or for bulk orders?
Yes, for bulk orders you can contact us directly. Our team will assist and place the order from the backend.
Why is the price different for re-orders?
Prices may change based on market trends, raw material costs, and logistics. We always aim to offer competitive pricing.
Do you provide GST invoices?
Yes, we provide GST invoices. Please enter your GSTIN during checkout under Business Details.
How can I get my invoice?
Your invoice will be shared after order confirmation. You can also request it from support.
How do I upload my design?
You can upload your design during checkout using the Upload Files option or later from your account dashboard.
Can I upload files after placing an order?
Yes, but delays in file submission may impact delivery timelines.
What file formats do you support?
PDF, AI, PSD, PNG, TIFF, EPS, SVG, CDR, JPG. For best results, use high-resolution PDF.
Do you check or correct my design?
We perform only basic checks (bleed, margins, fonts). Design corrections are not included.
What is the delivery time?
Delivery timelines are estimated and depend on location and order type.
How can I track my order?
Tracking details will be shared via WhatsApp or email once shipped.
Do you guarantee delivery dates?
No, delivery timelines are not guaranteed due to logistics and external factors.
Where do you deliver?
Currently, we deliver across Maharashtra, primarily Pune.
What payment methods do you accept?
We accept prepaid payments via secure online gateways.
Is Cash on Delivery available?
No, COD is not available.
Can I cancel my order?
Yes, within 1 hour of placing the order. After that, cancellation is not allowed.
Do you offer refunds?
No, all orders are non-refundable. Replacement is only provided for defects or damage.
When am I eligible for replacement?
Only in case of printing defects, production issues, or damaged products.